Shipping and Returns
All AFRART2U.COM orders are processed Monday through Friday, excluding holidays. Orders placed on weekdays after 5PM EST, or on weekends or holidays, will be processed on the next business day.
Please note all our products are custom made and takes anywhere between 2-6 weeks depending on the products. Please check arrival time for each of the products on the product description.
If you need any of our products shipped internationally, please reach out to us at email@example.com
ADDITIONAL SHIPPING DETAILS
We will ship orders to the address you indicate as long as it meets the address requirements at checkout. Upon delivery of your items to the carrier, you assume risk of loss as well as ownership of items purchased through the website, and you are responsible for filing any claims with the carrier for damaged and/or lost shipments. If you refuse delivery of your order, it will be returned to our warehouse and you will receive a refund for the merchandise and tax paid. Shipping charges are nonrefundable.
AFRART2U.COM would like you to be satisfied with your purchase and will gladly accept returns and/or exchanges for items purchased through our website. All returns must be unworn, unused, and returned in their original packaging. We regret that we do not offer refunds on original shipping costs.
To initiate a return, please contact firstname.lastname@example.org with your order number for approval. Full price items may be returned or exchanged for a full refund within 10 days of receiving the item. Refund will be processed upon receipt of item.
Upon approval of your return request.
- Pack the item(s) in original packaging
- Use UPS, FedEx or USPS certified mail to send your package to us
- ALL returns must be shipped to the below address
Attn: Andy Romeo
258 St Nicholas avenue, Suite 5C
New York, NY 10027
Please note: Any returns or exchanges that are unauthorized, received past our shipping window, or are damaged, used or missing the original packaging upon arrival will be shipped back to the customer at the customer's expense.